Customer Service Specialist: Clear Communicator & Problem Solver

Current Events; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Steady full-time hours

Competitive pay and advancement

Training and development

Meaningful role with customer impact

Supportive team culture

Job summary

Current Events in Dayton is seeking a dependable Customer Service Representative who excels at helping people feel informed and valued. This role centers on clear communication, problem-solving, and delivering friendly, reliable support across phone, email, and in person.

You will join a team focused on consistency and quality, with steady full-time hours and opportunities to grow. If you stay composed under pressure and enjoy collaborative, customer‑facing work, this is a great fit.

Qualifications

• Excellent communication and interpersonal skills.
• Reliable, organized, and detail-oriented.
• Calm, patient, and professional under pressure.
• Comfortable with computers and eager to learn new systems.
• Experience in customer service or related roles is a plus.

Responsibilities

• Assist customers by phone, email, and in person, providing clear answers and effective solutions.
• Build a solid understanding of our products and services to offer accurate guidance.
• Process orders, handle customer requests, and maintain updated records.
• Coordinate with team members to ensure each customer receives timely, reliable support.
• Follow up with customers to confirm satisfaction and complete any outstanding needs.

Skills

Communication

Organization

Professionalism

Tech savvy

Customer service experience

Job description

Current Events in Dayton is seeking a dependable Customer Service Representative who excels at helping people feel informed and valued. This role centers on clear communication, problem-solving, and delivering friendly, reliable support across phone, email, and in person.

You will join a team focused on consistency and quality, with steady full-time hours and opportunities to grow. If you stay composed under pressure and enjoy collaborative, customer‑facing work, this is a great fit.