Customer Service Representative- Inside Sales Dayton

Mueller Roofing Distribtors; Dayton (OH); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health Insurance

Flexible Spending Accounts

Job summary

Mueller Roofing Distributors is seeking a Customer Service/Inside Sales Representative in Dayton, Ohio. This role involves greeting customers, assisting with product selection, scheduling deliveries, and processing orders.

The ideal candidate will have strong multi-tasking abilities and excellent communication skills. Additional benefits include health insurance and flexible spending accounts. Ability to pass a background check and bilingual skills are advantageous.

Qualifications

• Ability to pass a criminal background check and pre-employment drug test.
• Excellent multi-tasking, communication, and interpersonal skills.
• Authorized to work for any employer in the US without sponsorship for any length of time.

Responsibilities

• Greet customers and assist them in selecting products to purchase.
• Market product offerings through telephone and digital communication.
• Develop and enhance relationships with existing customer accounts.
• Support the outside sales team and perform administrative tasks.

Skills

Multi-tasking

Communication skills

Interpersonal skills

Proficiency with company computer applications

Bilingual in Spanish

Job description

We are looking for a Customer Service/Inside Sales Representative to help take us to the next level!

Summary/Objective

Customer Service/Inside Sales Representatives greet customers and assist them in selecting products to purchase, sell products and services, quote jobs and projects as requested, ensure deliveries get scheduled, process orders & special orders as needed, and support outside sales and the company in all selling/customer related activities.

Essential Duties and Responsibilities

• Welcome and greet customers through various communication channels.
• Market product offerings and events through telephone and digital communication.
• Enhance and maintain sales and relationships with existing customer accounts; develop new relationships and drive sales with new and current customers.
• Assess customer needs and offer appropriate products and solutions.
• Answer telephone for sales department, quote prices, and prepare sales orders.
• Work with outside sales representatives to keep customer account activities up to date and investigate and resolve customer problems.
• Support the outside sales team and perform various administrative tasks such as price quotes, orders, returns, and billing inquiries.
• Demonstrate effective time management and detail orientation.
• Act as a team player with willingness to learn and adapt to new situations.

Qualifications

• Proficiency with company computer applications.
• Authorized to work for any employer in the US without sponsorship for any length of time.
• Ability to pass a criminal background check and pre-employment drug test.
• Excellent multi-tasking, communication, and interpersonal skills.
• Bilingual in Spanish is a plus.

Benefits

• Health Insurance and Prescription Drug Coverage.
• Flexible Spending Accounts (FSA) – Medical and Dependent Care.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.