Corporate Customer Care Specialist | Growth & Team-Driven

Dayton Freight Lines, Inc.; Dayton (OH); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Quick advancement

Customized training program

Comprehensive benefits package (Health, Dental, Vision, 401(k), etc.)

Paid holidays

Paid vacation and personal days

Job summary

A reputable logistics company in Dayton is seeking a Corporate Customer Service Representative (Full-Time) to assist internal and external customers with freight inquiries. Responsibilities include managing calls, processing requests, and maintaining professional relationships. The ideal candidate should possess strong communication skills, attention to detail, and experience in a fast-paced environment. This role offers competitive weekly pay, comprehensive benefits, and opportunities for advancement.

Qualifications

• Proficient in Microsoft Office programs for daily tasks.
• Exceptional customer service and communication skills essential.
• Experience in high-paced environments preferred.

Responsibilities

• Assist customers with a variety of inquiries efficiently.
• Handle calls, emails, and faxes as part of customer support.
• Address shipment tracing, pickup scheduling, and billing inquiries.

Skills

Microsoft Office Programs

Keyboarding skills

Attention to detail

Handling high volume phone calls

Communication skills

Customer service skills

Job description

A reputable logistics company in Dayton is seeking a Corporate Customer Service Representative (Full-Time) to assist internal and external customers with freight inquiries. Responsibilities include managing calls, processing requests, and maintaining professional relationships. The ideal candidate should possess strong communication skills, attention to detail, and experience in a fast-paced environment. This role offers competitive weekly pay, comprehensive benefits, and opportunities for advancement.