Customer Service Specialist – Auto Collision Support

Caliber; Anderson (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Weekly pay

Overtime eligibility

Paid vacation

Paid holidays

Career growth opportunities

Promote from within

Hands-on experience

Job summary

Caliber Collision in Anderson, SC is seeking a Customer Service Representative to greet customers, manage daily workload, and coordinate Rental Car and towing services. The role emphasizes delivering extraordinary service, handling multiple software systems, and staying informed about insurance partner requirements for authorizations and billing.

Eligible for overtime with weekly pay. The position offers growth opportunities within a production shop and a path to advancement as the company

Qualifications

• 1+ years of experience in a customer-facing environment.

Responsibilities

• Greet and assist customers with extraordinary service.
• Monitor center work volume and advise load level requests.
• Coordinate Rental Car and towing services to provide one-stop customer service.
• Understand insurance partner requirements regarding authorizations, billing and load level processes.

Skills

Customer communication

Multitasking

Team collaboration

Verbal and written communication

Tools

Microsoft Office Suite

Job description

Caliber Collision in Anderson, SC is seeking a Customer Service Representative to greet customers, manage daily workload, and coordinate Rental Car and towing services. The role emphasizes delivering extraordinary service, handling multiple software systems, and staying informed about insurance partner requirements for authorizations and billing.

Eligible for overtime with weekly pay. The position offers growth opportunities within a production shop and a path to advancement as the company