Customer Service Specialist

Russell Tobin; South Jordan (UT); Hybrid; USD 27,552 - 30,293; Full time

Benefits offered by this job

Comprehensive healthcare coverage

401(k) retirement savings

Employee assistance program

Legal support

Employee discounts with preferred vendors

Job summary

An established industry player is seeking a Senior Recruitment Associate to join their dynamic team. This entry-level position offers a unique opportunity to provide exceptional client support in a fast-paced environment. Starting remotely, you will transition to a hybrid work model after six months, balancing in-office collaboration with the flexibility of remote work. With comprehensive benefits including healthcare coverage, retirement savings, and employee discounts, this role is perfect for those looking to grow in the customer service field. If you are adaptable, eager to learn, and passionate about delivering top-notch service, this is the opportunity for you.

Qualifications

• Exceptional support for clients through calls and inquiries.
• Ability to adapt quickly and work in a team-oriented environment.

Responsibilities

• Provide support for client inquiries with accuracy and efficiency.
• Assist with financial products and deliver world-class service.

Skills

Customer Service

Multi-tasking

Adaptability

Education

High School Diploma

Job description

This range is provided by Russell Tobin. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $21.99/hr

Senior Recruitment Associate at Russell Tobin

Location: South Jordan UT

Pay Rate: $20-21.99/hour

Work Schedule Overview:

Remote Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks starting after the New Year.

In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.

Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work—3 days in-office and 2 days from home—for greater flexibility and convenience.

Job Responsibilities for Client Support Service Professional:

1. Provide exceptional support for Morgan Stanley clients through incoming calls, addressing service inquiries with accuracy and efficiency.
2. Assist with Cash Management products, online account access, mobile app usage, and general financial questions.
3. Deliver world-class service while meeting key performance metrics in a fast-paced, team-oriented environment.
4. Adapt quickly to changes, multi-task effectively, and collaborate within a high-performing team.

Benefits Info

Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Seniority level

Entry level

Employment type

Contract

Job function

Customer Service and Administrative

Industries

Banking and Investment Banking