Information Technology Help Desk

Russell Tobin; South Jordan (UT); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Potential for permanent placement

Hands-on experience in financial services

12-month stable contract

Job summary

A reputable financial services company is seeking an entry-level IT Support Specialist in South Jordan, Utah. This role offers the chance to deliver essential technical support while gaining experience in a structured banking environment. Candidates should have 1-4 years of technical support experience and strong communication skills. The position is full-time with growth potential and a stable contract.

Qualifications

• 1–4 years of technical support experience.
• Strong communication and customer service skills.
• High school diploma required; IT certifications preferred.

Responsibilities

• Deliver first-line technical support via phone, chat, and in-person.
• Troubleshoot hardware and software issues in a banking environment.
• Maintain accurate documentation and resolve service tickets efficiently.
• Support banking-specific applications and follow cybersecurity protocols.

Skills

Technical support experience

Strong communication skills

Customer service skills

Flexible availability

Education

High school diploma

IT certifications (CompTIA, Microsoft)

Job description

Base pay range

$21.00/hr - $21.00/hr

Jr Recruiter at Russell Tobin | Investment | Banking & Finance📍UT|OH|MD

IT Support Specialist – Banking Sector

Start your IT career in a professional, fast-paced financial environment.

About the Role:

Join a reputable banking institution providing essential IT support across departments. This is an excellent opportunity for someone early in their IT career who’s looking to grow within a structured and regulated industry.

Key Responsibilities:

• Deliver first-line technical support via phone, chat, and in-person
• Troubleshoot hardware and software issues in a banking environment
• Maintain accurate documentation and resolve service tickets efficiently
• Support banking-specific applications and follow cybersecurity protocols

What We're Looking For:

• 1–4 years of technical support experience
• Strong communication and customer service skills
• Flexible availability (evenings/weekends may be required)
• High school diploma required; IT certifications (CompTIA, Microsoft, etc.) preferred

Why You Should Apply:

• Potential for permanent placement based on performance
• Gain hands-on experience in the financial services sector
• Stable 12-month contract with opportunity for growth
• Work in a professional and highly regulated environment

Seniority level

Entry level

Employment type

Full-time

Job function

Information Technology, Customer Service, and Administrative