Customer Service Specialist

Sherwin-Williams; Memphis (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Sherwin-Williams in Memphis, TN is seeking a Part-time Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend product solutions. You will resolve customer concerns and maintain product quality and store visuals while helping the store meet sales goals.

Based at Store #2704, 5150 Old Summer Rd, Memphis, this role requires strong communication, cash handling, and a commitment to excellent service. Minor contact may be involved; training provided.

Qualifications

• Customer service orientation and ability to assist wholesale and retail customers.
• Ability to determine customer needs and recommend product solutions.
• Strong communication and problem-solving skills.

Responsibilities

• Assist customers, answer questions about Sherwin-Williams products, and ensure client satisfaction.
• Maintain product quality and visual standards in-store while helping achieve sales goals.
• Handle tasks related to cash and payment methods with care and accuracy.

Job description

Job Description

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals.

Job Description

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. The individual selected for this role will be expected to work at Store #2704, located at: 5150 Old Summer Rd, Memphis, TN 38122. This is a Part Time Position. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a