Customer Service & Showroom Specialist

Grupo Cosentino; Kent (WA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid vacation and sick time

Job summary

Cosentino, located in Kent, WA, is seeking a Customer Service Representative to act as a key liaison between customers and the company. You will handle inquiries about pricing, product availability, inventory, delivery schedules, invoicing, and collections.

The role requires strong customer service skills, ability to multi-task in a fast-paced environment, and excellent written and verbal communication. Benefits and growth opportunities are offered.

Qualifications

• 3+ years of experience in Customer Service.
• 2+ years of experience with invoicing and order entry.
• Experience in construction, manufacturing, distribution or related industry.

Responsibilities

• Develop and maintain customer relationships by handling operative responsibilities.
• Process, monitor, and follow up on customer purchasing orders.
• Provide material delivery information and update order status for customers and sales team.

Skills

Customer service

Multi-tasking

Interpersonal skills

Communication

Education

High School Diploma/GED

Tools

SAP/ERP systems

Job description

Cosentino, located in Kent, WA, is seeking a Customer Service Representative to act as a key liaison between customers and the company. You will handle inquiries about pricing, product availability, inventory, delivery schedules, invoicing, and collections.

The role requires strong customer service skills, ability to multi-task in a fast-paced environment, and excellent written and verbal communication. Benefits and growth opportunities are offered.