Customer Service Specialist: Invoicing & Showroom

Grupo Cosentino; Roseville (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Retirement Plan

Paid time off: vacation, sick time,浮

Job summary

Cosentino is seeking a Customer Service Representative in Roseville, CA to act as a liaison between customers and the company. You will assist with inquiries on pricing, products, inventory, delivery schedules, invoicing, and collections, while supporting the sales team and showroom operations.

Responsibilities include order processing, maintaining customer relationships, providing material delivery information, and managing showrooms with stock and materials.

Qualifications

• 3+ years of experience in Customer Service.
• 2+ years of invoicing and order entry.
• Customer Service experience in construction, manufacturing, distribution or related industry experience.

Responsibilities

• Develop and maintain customer relationships by handling operative responsibilities.
• Process, monitor, and follow up on customer purchase orders.
• Provide information on delivery times, pricing, availability, and order status to customers and sales team.

Skills

Customer service

Multitasking

Interpersonal skills

Education

High School Diploma/GED

Tools

Outlook

Excel

Word

SAP

ERP

SalesForce

Job description

Cosentino is seeking a Customer Service Representative in Roseville, CA to act as a liaison between customers and the company. You will assist with inquiries on pricing, products, inventory, delivery schedules, invoicing, and collections, while supporting the sales team and showroom operations.

Responsibilities include order processing, maintaining customer relationships, providing material delivery information, and managing showrooms with stock and materials.