Customer Service Pro – Global, Fast-Paced Role

Grupo Cosentino; Kentucky; Presencial; USD 30.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Descripción de la vacante

Cosentino in Kent, WA is seeking a Customer Service Representative to serve as the liaison between customers and the company. You will handle inquiries on pricing, product availability, delivery schedules, orders, invoicing and collections, while supporting showroom visits and material reservations.

Requirements include 3+ years in customer service, 2+ years invoicing/order entry, familiarity with SAP/ERP, and a high school diploma. Proficiency in Outlook, Excel, and Word is expected.

Formación

• 3+ years of experience in Customer Service.
• 2+ years of experience with invoicing and order entry.
• Customer Service experience in construction, manufacturing, distribution or related industry experience

Responsabilidades

• Job responsibilities include developing and maintaining customer relationships; handling orders and invoicing; providing delivery and stock information; assisting with pricing and product availability; supporting showroom visits and material reservations; coordinating with sales and operations.

Conocimientos

Customer service

Multi-tasking

Interpersonal skills

Verbal communication

Educación

High School Diploma/GED

Herramientas

Outlook

Excel

Word

SAP

ERP system

Descripción del empleo

Cosentino in Kent, WA is seeking a Customer Service Representative to serve as the liaison between customers and the company. You will handle inquiries on pricing, product availability, delivery schedules, orders, invoicing and collections, while supporting showroom visits and material reservations.

Requirements include 3+ years in customer service, 2+ years invoicing/order entry, familiarity with SAP/ERP, and a high school diploma. Proficiency in Outlook, Excel, and Word is expected.