Customer Service - Self Storage Manager

Public Storage; Westerville (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager to oversee daily operations across multiple locations in Ohio. You’ll assess customer storage needs, assist with packing supplies, and help tenants with payments while maintaining facility safety and curb appeal.

The role requires a valid driver’s license to travel between sites, ability to lift up to 35 pounds, and comfort working outdoors. Independent work style and service-based sales experience are a plus.

Qualifications

• Experience in customer service and sales roles.
• Valid driver’s license and reliable vehicle.
• Ability to transport items weighing up to 35 pounds.
• Willingness to travel between locations.

Responsibilities

• Assess storage needs and suggest packing supplies.
• Inspect units daily to ensure readiness.
• Audit cash drawers and process deposits.
• Assist customers with payments and collections.
• Work across multiple locations.

Skills

Customer service

Sales

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)