Customer Service - Self Storage Manager

Public Storage; Withamsville (OH); Presencial; USD 38.000 - 54.000; Jornada completa

Descripción de la vacante

Public Storage is seeking a Property Manager to independently manage operations at multiple locations, assessing customer storage needs and recommending packing supplies. Daily duties include unit inspections, cash handling, and payment reminders.

The role involves outdoor work and mobility between sites, with a customer-service driven approach to drive rentals and maintain spaces. Candidates come from customer-service sales backgrounds, including retail, restaurant or service-based

Formación

• Experience from customer service centered sales environments such as retail, restaurant, fast food or other service-based companies.

Responsabilidades

• Assess customer storage needs and suggest packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability for rental readiness.
• Audit cash drawers and make bank deposits as part of daily duties.
• Assist customers with payments and make reminder/collection calls when required.
• Work independently at multiple locations, indoors and outdoors.

Conocimientos

Customer service

Sales

Retail

Restaurant

Descripción del empleo

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)