Customer Service - Self Storage Manager

Public Storage; Southfield (MI); Presencial; USD 42.000 - 66.000; Jornada completa

Descripción de la vacante

Public Storage is seeking a Property Manager to work across multiple locations, handling customer storage needs and recommending packing supplies. The role includes daily inspections to ensure space availability and rent readiness.

The position requires driving between locations, maintaining cash controls, and assisting customers with payments. Mileage reimbursement is provided. Outdoor and indoor tasks are involved as part of daily responsibilities.

Formación

• Experience in customer service centered sales environments.
• Valid driver’s license and ability to travel between locations (mileage reimbursement).

Responsabilidades

• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Daily storage unit inspections to confirm inventory and availability for rental.
• Auditing cash drawers and making bank deposits.
• Help keep customers current with payments and make reminder/collection calls when required.

Conocimientos

Customer service

Sales

Cash handling

Descripción del empleo

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)