Customer Service - Self Storage Manager

Public Storage; Town of Venice (NY); On-site; USD 36,000 - 60,000; Full time

Job summary

Public Storage in New York State is seeking a Property Manager who will work independently across multiple locations, both indoors and outdoors. You will assess customer storage needs, suggest packing and moving supplies, perform daily unit inspections to ensure inventory and readiness to rent, handle cash drawers and deposits, and assist customers with payments, including reminder and collection calls.

Candidates come from customer-service sales backgrounds such as retail or restaurants; a

Qualifications

• Background in customer-service sales environments (retail/food service)

Responsibilities

• Work independently at multiple locations, indoors and outdoors.
• Assess customer storage needs and suggest packing/moving supplies.
• Conduct daily storage unit inspections to verify inventory and readiness to rent.
• Audit cash drawers and process bank deposits.
• Assist customers with payments and make reminder/collection calls when required.

Skills

Customer service

Sales

Retail experience

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)