Customer Service - Self Storage Manager

Public Storage; Dublin (OH); On-site; USD 40,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager to work independently across multiple locations, helping customers select storage solutions and selling packing supplies. Daily duties include inspecting units to confirm inventory and availability so spaces are ready to rent, and assisting with payment reminders and basic collections.

Qualified candidates come from customer-service oriented sales backgrounds and hold a valid driver's license to travel between sites. Mileage reimbursement is available.

Qualifications

• Experience in customer service centered sales environments such as retail, food service, or other service industries.
• Ability to engage customers, assess needs, and recommend products or services.

Responsibilities

• Inspect storage units daily to ensure inventory is ready to rent.
• Assess customer storage needs and suggest packing/moving supplies.
• Independent work at multiple locations; travel between sites as required.

Skills

Customer service

Sales

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)