Customer Service - Self Storage Manager

Public Storage; Milford Charter Township (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking a Property Manager to operate across multiple locations in Michigan. You will assess customer storage needs, suggest packing supplies, inspect units daily to confirm inventory and readiness for rent, and provide friendly service to tenants.

You will manage cash drawers, deposits, and payments reminders with occasional collections, travel between sites using your own vehicle (mileage reimbursement available), and perform cleaning and maintenance tasks.

Qualifications

• Experience in customer service oriented sales environments such as retail or service industries.
• Comfort with outdoor and indoor work environments, and driving between locations.

Responsibilities

• Operate independently at multiple locations across Michigan.
• Assess customer storage needs and suggest packing supplies.
• Perform daily storage unit inspections to ensure inventory is ready to rent.
• Audit cash drawers and make bank deposits as part of daily duties.
• Assist customers with payments, reminders, and collections as needed.

Skills

Customer service

Sales-oriented

Retail experience

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements:

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)