Customer Service - Self Storage Manager

Public Storage; Plymouth (MN); On-site; USD 40,000 - 55,000; Full time

Job summary

Public Storage is seeking a Property Manager to work independently at multiple locations in the Plymouth area, delivering customer-focused storage solutions and ensuring spaces are ready to rent.

You will inspect units daily, manage cash drawers, deposits, and payments, and coordinate with customers to keep accounts current, including reminder calls. A valid driver’s license enables mobility between sites and on-site facility upkeep.

Qualifications

• Prior experience in customer service-oriented sales environments.
• Ability to assess client needs and present storage solutions.
• Strong communication and interpersonal skills.

Responsibilities

• Assess customer storage needs and suggest packing/moving supplies.
• Perform daily inspections of storage units to confirm inventory and availability.
• Audit cash drawers and conduct bank deposits.
• Help customers stay current with payments and make reminder calls.

Skills

Customer service

Sales

Communication

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)