Customer Service - Self Storage Manager

Public Storage; Westland (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking Property Managers in Westland, Michigan. The role involves working independently across multiple locations, conducting inspections, and maintaining facilities. Ideal candidates will have experience in customer service roles like retail or restaurant work.

This position requires physical activity, including lifting items up to 35 pounds and performing maintenance tasks to ensure cleanliness and appeal. A valid driver’s license and personal vehicle are required for job-related travel.

Qualifications

• Ability to transport lift/move items weighing up to 35 pounds.
• Willingness to work independently in various environments.
• Customer service skills from sales environments like retail or restaurants.

Responsibilities

• Inspect storage units for inventory and availability.
• Provide customer service and suggest storage solutions.
• Perform cleaning and maintenance tasks at the facility.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)