Customer Service - Self Storage Manager

Public Storage; Farmington Hills (MI); On-site; USD 30,000 - 50,000; Full time

Job summary

Public Storage is seeking dedicated Property Managers in Farmington Hills, MI. The role involves working independently at various locations, inspecting storage units, and assisting customers with their storage needs. Successful candidates will have experience in customer service and must be able to lift up to 35 pounds. A valid driver's license and personal vehicle are required for travel between sites. The position allows for a dynamic work environment both indoors and outdoors, making it ideal for those who thrive on variety.

Qualifications

• Ability to transport lift/move items weighing up to 35 pounds.
• Comfortable working outdoors and performing maintenance tasks.
• Experience in customer service-centered sales environments.

Responsibilities

• Work independently at multiple locations.
• Assess customer storage needs and make suggestions.
• Inspect storage units daily to ensure readiness.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)