Customer Service - Self Storage Manager

Public Storage; Carlisle (Cumberland County); On-site; USD 36,000 - 48,000; Full time

Job summary

Public Storage in Carlisle, PA is hiring a Property Manager to work across multiple locations, combining independent tasks with hands-on customer service. You will assess storage needs, upsell packing supplies, perform daily unit inspections, and handle cash handling and payments with reminder calls as needed.

A valid driver’s license and own vehicle are required for travel between sites. This role involves outdoor work, stairs, and maintaining curb appeal.

Qualifications

• Candidates come from customer service and sales backgrounds.

Responsibilities

• Work independently at multiple locations, spending time both inside and outside.
• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability for rental.
• Audit cash drawers and make bank deposits as part of daily business.
• Help customers stay current with payments; make reminder and collection calls when required.

Skills

Customer service

Sales

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)