Customer Service - Self Storage Manager

Public Storage; Alexandria (VA); On-site; USD 35,000 - 45,000; Full time

Job summary

Public Storage is looking for Property Managers in Alexandria, Virginia. The role involves working independently across multiple locations. Responsibilities include assessing customer storage needs, conducting daily unit inspections, and helping manage payments and bank deposits.

The ideal candidate has a background in customer service or sales, is physically fit to perform maintenance tasks, and has a valid driver’s license for travel between sites.

Qualifications

• Ability to lift/move items weighing up to 35 pounds.
• Experience in customer service or sales environments.
• Valid driver's license and own vehicle required.

Responsibilities

• Manage multiple property locations independently.
• Assist customers with storage needs and suggest products.
• Conduct daily inspections to ensure unit availability.
• Handle cash auditing and bank deposits.
• Make reminder and collection calls for payments.

Skills

Customer service experience

Sales skills

Physical stamina

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)