Customer Service - Self Storage Manager

Public Storage; New Hope (MN); On-site; USD 40,000 - 60,000; Full time

Job summary

Public Storage is seeking a Property Manager to work across multiple locations, assessing customer storage needs and recommending packing and moving supplies. The role includes daily inspections to ensure inventory and rental readiness, cash handling, and payment reminders as needed, with mileage between sites and outdoor/indoor duties as required.

Candidates from customer-service driven sales backgrounds are encouraged, including retail, restaurant, or service sectors, and a valid driver’s

Qualifications

• Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Responsibilities

• The role includes performing daily storage unit inspections to confirm inventory and availability for rental.
• Assessing customer storage needs and making recommendations, including selling packing and moving supplies.
• Auditing cash drawers and making bank deposits as part of daily operations.
• Helping customers stay current with payments and making reminder and collection calls when required.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)