Customer Service - Self Storage Manager

Public Storage; Livonia (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Mileage reimbursement

Independent work environment

Job summary

Public Storage is seeking a dedicated Property Manager in Livonia, Michigan. You'll work independently at multiple locations, assisting customers in their storage needs and conducting daily inspections to ensure spaces are ready for rent.

The ideal candidate has a strong customer service background, can lift items up to 35 pounds, and is comfortable working both indoors and outdoors. A valid driver's license and personal vehicle are required for this position.

Qualifications

• Ability to transport and move items weighing up to 35 pounds.
• Strong customer service skills from retail or service-based environments.
• Valid driver's license and own vehicle for travel.

Responsibilities

• Inspect storage units daily for inventory and availability.
• Make suggestions based on customer storage needs.
• Perform cleaning and maintenance tasks for facilities.

Skills

Customer service

Sales skills

Basic maintenance

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)