Customer Service - Self Storage Manager

Public Storage; North Canton (OH); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking dedicated Property Managers in North Canton, Ohio, to manage multiple locations with a focus on customer service. The role includes daily inspections, customer interactions, and maintaining property standards.

Ideal candidates will come from customer service or sales backgrounds and must be able to lift items and work both indoors and outdoors. A valid driver’s license is necessary for the position, and mileage reimbursement will be provided.

Qualifications

• Experience in customer service, sales, or service-based roles.
• Ability to lift/move items up to 35 pounds.
• Valid driver’s license and own vehicle available for travel.

Responsibilities

• Manage multiple property locations independently.
• Inspect storage units and ensure availability.
• Make reminder and collection calls to customers.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)