Customer Service - Self Storage Manager

Public Storage; Shelby Township (MI); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is looking for motivated Property Managers to work independently across multiple locations in Shelby Township, Michigan. Responsibilities include assessing customer storage needs, selling packing supplies, and performing daily inspections of storage units to ensure readiness for renting.

Candidates should be able to lift items up to 35 pounds, possess a valid driver's license, and be comfortable working both indoors and outdoors. Previous experience in customer service or sales is highly valued.

Qualifications

• Experience in customer service and sales environments such as retail or restaurant.
• Valid driver’s license and ability to travel between locations using personal vehicle.

Responsibilities

• Assist customers with storage needs and offer packing supplies.
• Conduct daily inspections of storage units for readiness.
• Handle cash transactions and manage customer payments.

Skills

Customer service

Sales experience

Physical stamina

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)