Customer Service - Self Storage Manager

Public Storage; Knoxville (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

Public Storage in Knoxville, Tennessee is seeking energetic Property Managers who excel in customer service and can manage multiple locations. In this role, you will assess customer storage needs, conduct inspections, and handle daily financial activities.

Ideal candidates will be proactive, physically able to manage tasks including moving items, and possess a valid driver's license. Join us to provide excellent storage solutions while working independently!

Qualifications

• Experience in customer service centered sales environments.
• Ability to work independently at multiple locations.
• Proficient in making sales suggestions and handling payments.

Responsibilities

• Assess customer storage needs and make suggestions.
• Conduct daily storage unit inspections.
• Handle cash drawer audits and bank deposits.
• Make reminder and collection calls.

Skills

Customer service skills

Sales experience

Ability to lift/move 35 pounds

Valid driver’s license

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)