Customer Service - Self Storage Manager

Public Storage; Simi Valley (CA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage is seeking Property Managers in Simi Valley, California. This role involves independent management of multiple storage locations, assessing customer needs, and conducting daily inspections to ensure unit availability. Successful candidates should have a valid driver's license and vehicle for travel between locations.

Responsibilities include maintaining customer accounts, managing inventory, and ensuring property cleanliness. The ideal candidate will have experience in customer service, with strong communication skills and the ability to lift items as needed.

Qualifications

• Ability to transport lift/move items weighing up to 35 pounds.
• Ability to navigate outdoor environments and perform cleaning and maintenance tasks.
• Experience in customer service centered sales environments.

Responsibilities

• Manage multiple storage locations independently.
• Assess customer storage needs and sell packing supplies.
• Conduct daily inspections of storage units.
• Audit cash drawers and handle payments.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)