Customer Service - Self Storage Manager

Public Storage; Powell (TN); On-site; USD 30,000 - 45,000; Full time

Job summary

Public Storage in Powell, Tennessee, is looking for a Property Manager to work independently at multiple locations. The role involves assessing customer storage needs and conducting daily inspections to ensure units are ready to rent.

The ideal candidate should have a background in customer service, be able to lift items up to 35 pounds, and have a valid driver’s license for travel between locations. Join us to help provide excellent service to our customers!

Qualifications

• Successful candidates should have experience in customer service and sales environments, such as retail, restaurant, or other service-based companies.
• Ability to transport and lift items weighing up to 35 pounds.
• Candidates must have a valid driver’s license and access to a vehicle.

Responsibilities

• Work independently at multiple locations, inside and outside.
• Assess customer storage needs and suggest services and products.
• Conduct daily inspections of storage units to ensure readiness.

Skills

Customer service

Sales experience

Ability to handle physical tasks

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)