Customer Service - Self Storage Manager

Public Storage; Fishers (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

Public Storage is looking for a Property Manager in Fishers, Indiana, to oversee multiple storage locations. The role includes daily unit inspections, customer assistance, and inventory management.

Successful candidates should be able to work both independently and as part of a team, requiring effective customer service and sales skills. This position demands physical capability for lifting, maintenance tasks, and a valid driver’s license for travel between sites.

Qualifications

• Ability to lift/move items weighing up to 35 pounds.
• Experience in customer service-oriented roles.
• Valid driver's license and personal vehicle for travel.

Responsibilities

• Inspect and prepare storage units for rental.
• Assist customers with storage needs and suggest products.
• Conduct daily cash drawer audits and bank deposits.

Skills

Customer service

Sales experience

Ability to work independently

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)