Customer Service - Self Storage Manager

Public Storage; Griffith (IN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Mileage reimbursement

Flexible working hours

Job summary

Public Storage is seeking a dedicated Property Manager in Griffith, Indiana, responsible for managing multiple locations independently. The role involves assessing customer needs, inspecting storage units, and performing basic maintenance tasks to ensure facilities are presentable.

Successful candidates will have strong customer service backgrounds from retail, restaurants, or similar environments, with the physical ability to lift items and work outdoors. A valid driver’s license is necessary for travel between locations.

Qualifications

• Experience in customer service-oriented environments such as retail or restaurant.
• Able to transport items weighing up to 35 pounds.
• Valid driver's license and reliable vehicle are required.

Responsibilities

• Work independently at multiple storage locations.
• Assess customer storage needs and make recommendations.
• Conduct daily inspections of storage units.

Skills

Customer service skills

Sales experience

Maintenance knowledge

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)