Customer Service - Self Storage Manager

Public Storage; South Euclid (OH); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Mileage reimbursement

Job summary

Public Storage in South Euclid, Ohio, seeks a Property Manager who will independently manage multiple storage locations. Responsibilities include ensuring unit readiness, customer service, and cash management tasks.

Successful candidates should have a valid driver's license, the ability to lift items, and experience in customer service sales environments. This role requires outdoor work and performing cleaning tasks to maintain facility appeal.

Qualifications

• Ability to transport lift/move items weighing up to 35 pounds.
• Previous experience in customer service centered sales environments.

Responsibilities

• Manage multiple locations with daily inspections of storage units.
• Make suggestions for customer storage needs and sell packing supplies.
• Audit cash drawers and handle customer payments.

Job description

• Our Property Managers get to work independently at multiple locations; spending time both inside and outside
• We assess customer storage needs and make suggestions, including selling packing and moving supplies
• Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
• Auditing cash drawers and making bank deposits are part of the daily business
• We help keep our customers current with payments and make reminder and collection calls when required

Physical Requirements

• Ability to transport lift/move items weighing up to 35 pounds
• Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
• Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.

Experience

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service‑based companies.

Transportation

Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work‑related business. (mileage reimbursement available)