Customer Service & Scheduling Admin

IBP; Lindon (UT); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Competitive hourly wage

Medical, dental, and vision coverage

Company-Paid Life Insurance

Scholarship opportunities

Paid vacation and holidays

401(K) with company matching

Job summary

IBP in Lindon, Utah is looking for a Customer Service Representative to manage inbound warranty and service calls. You will arrange work schedules and verify job site readiness by communicating with builders and customers.

The ideal candidate will have some customer service experience, be familiar with CRM tools, and possess excellent communication skills. This position offers a competitive wage, medical benefits, and various opportunities for growth.

Qualifications

• Some customer service experience is required.
• Knowledge of accounting and CRM software is necessary.
• Fluency in English and Spanish is a plus.
• Proficient in Microsoft Office products, including Word, Excel, and Outlook.
• Excellent communication and interpersonal skills are essential.
• Ability to prioritize, multitask, and manage time efficiently.

Responsibilities

• Receive calls for warranty and service requests.
• Arrange work schedules and manage job work tickets.
• Contact national builders to verify job site readiness.

Skills

Customer service experience

Knowledge of accounting and CRM software

Fluent English/Spanish language skills

Microsoft Office products

Excellent communication skills

Ability to prioritize and multitask

Job description

IBP in Lindon, Utah is looking for a Customer Service Representative to manage inbound warranty and service calls. You will arrange work schedules and verify job site readiness by communicating with builders and customers.

The ideal candidate will have some customer service experience, be familiar with CRM tools, and possess excellent communication skills. This position offers a competitive wage, medical benefits, and various opportunities for growth.