Customer Service & Scheduling Admin

Premier Building Supply; Lindon (UT); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Company-Paid Life Insurance

Scholarship opportunities

Paid vacation and holidays

401(K) with company matching

Employee Financial Assistance Program

Opportunities for growth and advancement

Job summary

Premier Building Supply in Utah is seeking a dedicated Customer Service Representative to join their team. This role involves managing warranty and service calls, arranging work schedules, and verifying job site readiness with national builders.

The successful candidate should have customer service experience, knowledge of accounting and CRM software, and be proficient in Microsoft Office. The position offers a competitive hourly wage along with comprehensive benefits including medical coverage, 401(K) with matching, and opportunities for growth.

Qualifications

• Some customer service experience is required.
• Knowledge of accounting and CRM software is beneficial.
• Fluent in English and Spanish is a plus.
• Proficient in Microsoft Office products including Word, Excel, and Outlook.
• Excellent communication and interpersonal skills are essential.
• Ability to prioritize and multitask effectively.

Responsibilities

• Receive and document calls for warranty and service requests.
• Arrange work schedules and manage job tickets internally.
• Contact builders and customers to verify job site readiness.

Skills

Customer service experience

Accounting software knowledge

Fluent English/Spanish

Microsoft Office skills

Communication skills

Time management

Knowledge of customer service ethics

Job description

Premier Building Supply in Utah is seeking a dedicated Customer Service Representative to join their team. This role involves managing warranty and service calls, arranging work schedules, and verifying job site readiness with national builders.

The successful candidate should have customer service experience, knowledge of accounting and CRM software, and be proficient in Microsoft Office. The position offers a competitive hourly wage along with comprehensive benefits including medical coverage, 401(K) with matching, and opportunities for growth.