Customer Service & Sales Specialist

Saludos Hispanos; Manchester (NH); On-site; USD 36,000 - 42,000; Full time

Job summary

Secondwind Water Systems, Inc. is seeking a driven Customer Service Representative in Manchester, NH. You will support residential and commercial clients via phone and in person, handling inquiries, scheduling service visits, and updating customer records.

The role emphasizes delivering excellent service, growing service revenue, and timely order processing, with training available for the right candidate who has a sales/support background.

Qualifications

• Proficient in Windows and Microsoft Office required.
• Previous experience is recommended but training is available for sales/support backgrounds.

Responsibilities

• Deliver superior customer service over the phone and in person when needed.
• Sell and schedule services, working with our client base.
• Maintain and update customer databases and service work orders.
• Coordinate with operations and other departments to ensure timely service delivery.

Skills

Customer service

Multitasking

Communication

Tools

Windows

Microsoft Office

Job description

Secondwind Water Systems, Inc. is seeking a driven Customer Service Representative in Manchester, NH. You will support residential and commercial clients via phone and in person, handling inquiries, scheduling service visits, and updating customer records.

The role emphasizes delivering excellent service, growing service revenue, and timely order processing, with training available for the right candidate who has a sales/support background.