Customer Service & Sales Associate — Golf Retail

Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore; Milwaukee (WI); On-site; USD 21,000 - 23,000; Full time

Job summary

PGA TOUR Superstore in Milwaukee, WI is seeking a Customer Service Associate to engage customers at the Cashier Area and Club Desk, processing returns, exchanges, gift cards and promotions while delivering a best-in-class checkout experience. You will handle payments securely and provide product information to support sales.

This role requires strong communication, basic computer skills, and the ability to stand for long periods.

Qualifications

• Strong listening and interpersonal skills with clear verbal and written communication.
• Basic computer skills and familiarity with Microsoft Office Suite.
• Ability to organize priorities to meet deadlines and objectives.

Responsibilities

• Engage with every Customer and provide world-class service in the Cashier Area and Club Desk.
• Process returns, exchanges, gift cards, and promotions accurately.
• Assist in keeping Front-End areas clean, organized, and well-presented to drive sales.

Skills

Communication

Computer

Organization

Education

High School Diploma or equivalent

Job description

PGA TOUR Superstore in Milwaukee, WI is seeking a Customer Service Associate to engage customers at the Cashier Area and Club Desk, processing returns, exchanges, gift cards and promotions while delivering a best-in-class checkout experience. You will handle payments securely and provide product information to support sales.

This role requires strong communication, basic computer skills, and the ability to stand for long periods.