Customer Service & Sales Associate

Lowe's Companies, Inc.; Concord (AL); On-site; USD 26,000 - 38,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's Companies, Inc. is hiring a Customer Service Associate in Concord, AL to welcome customers and help them find the right products for home improvement projects.

You will assist customers, stock shelves, process orders, and may train in other departments to deliver excellent service. The role emphasizes friendly, professional interaction, basic computer use, and the ability to lift 25 lbs. Benefits include health insurance options, tuition assistance, and 401(k) with company matching.

Qualifications

• 6 months experience using a computer to input, access, modify, or output information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other store areas to improve service.
• Prepare department merchandise based on customer needs (e.g., tint and mix paint, cut and bundle wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail tech experience

Basic math

Physical stamina

Bilingual

Tools

Smartphones and Tablets

Job description

Lowe's Companies, Inc. is hiring a Customer Service Associate in Concord, AL to welcome customers and help them find the right products for home improvement projects.

You will assist customers, stock shelves, process orders, and may train in other departments to deliver excellent service. The role emphasizes friendly, professional interaction, basic computer use, and the ability to lift 25 lbs. Benefits include health insurance options, tuition assistance, and 401(k) with company matching.