Customer Service/Sales

The Home Depot; Anaheim (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

The Home Depot in Anaheim, CA is hiring for Customer Service/Sales associates who greet and assist customers, assess needs, and guide them to complete purchases across departments.

You will learn product information, maintain in-stock conditions, keep areas clean and safe, and cooperate with supervisors and other departments to ensure a positive shopping experience for customers.

Qualifications

• Greet, qualify, recommend and close every customer to drive sales.
• Learn product information using store tools to assist customers.
• Maintain in-stock condition, keep the area clean, safe and shop-able.
• Follow safety policies and report hazards to management.

Responsibilities

• Provide fast, friendly service and assist customers with their project needs.
• Assist across departments as needed to meet customer demands.
• Support department supervisor and peers to maintain store standards.

Job description

77320BR

Job Description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.