Customer Service/Sales

The Home Depot; Alsip (IL); In loco; USD 21.000 - 26.000; Tempo pieno

Descrizione del lavoro

The Home Depot in Alsip, IL is seeking Customer Service/Sales associates to greet customers, assess needs, and guide them toward products and projects. The role emphasizes learning product knowledge, recommending solutions, and closing sales while maintaining stock and a safe, welcoming store environment.

You will collaborate with department teams, complete required safety training, and help create a clean, orderly shopping experience for customers across building materials, décor, electrical,

Mansioni

• Provide fast, friendly service by assisting customers and guiding them to suitable products and projects.
• Maintain stock in assigned areas and keep aisles clean, safe, and shop-able.
• Follow safety policies, report hazards promptly, and work with team to ensure a safe shopping environment.

Descrizione del lavoro

87374BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.