Customer Service/Sales

The Home Depot; Warrington Township (Bucks County); On-site; USD 24,000 - 32,000; Full time

Job summary

The Home Depot in Warrington Township is seeking Customer Service/Sales associates who deliver fast, friendly service and actively assist customers in finding the right products for their projects.

Candidates will learn to greet, qualify, recommend and close sales in their department, maintain in-stock conditions, keep aisles clean and safe, and follow safety policies to ensure a safe shopping environment for everyone.

Responsibilities

• Provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
• Greet, qualify, recommend and close every customer in their department; learn how to handle basics in adjacent departments.
• Maintain in-stock condition of assigned areas; ensure aisles are clean, shop-able and safe.

Job description

85432BR

Job Description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.