Customer Service/Sales

The Home Depot; La Quinta (CA); On-site; USD 19,000 - 28,000; Full time

Job summary

The Home Depot in La Quinta, CA is hiring Customer Service/Sales associates to deliver fast, friendly service by actively engaging customers, identifying needs, and guiding purchases across departments such as Building Materials, Décor, Electrical, and more.

You will greet and qualify customers, learn product information, maintain in-stock conditions, keep the floor clean and safe, and collaborate with supervisors and teammates to ensure a positive shopping experience.

Qualifications

• Greet and qualify customers to assess their needs.
• Recommend products and close sales to complete projects.
• Maintain in-stock, clean, and safe department areas.
• Follow safety policies and training.
• Collaborate with department teams and supervisor.

Responsibilities

• Greet and qualify customers to assess their needs.
• Provide product information and recommendations to help customers complete purchases.
• Ensure departments are well-stocked, clean, and safe for shopping.
• Follow all safety policies and complete required training.
• Work with supervisors and teammates to deliver a positive shopping experience.

Job description

87132BR

Job Description

Position Purpose:

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.