Customer Service/Sales

The Home Depot; Merrimack (NH); Vor Ort; USD 32.000 - 38.000; Vollzeit

Zusammenfassung

The Home Depot in Merrimack, NH is hiring for a Customer Service/Sales Associate. You will greet customers, assess needs, and help them choose products to complete projects, while learning to upsell and close sales.

You will maintain in-stock conditions, keep the department clean and safe, and cooperate with supervisors and colleagues across departments to ensure a positive shopping experience and safe store operations.

Qualifikationen

Aufgaben

• Greet customers, assess their needs, and recommend products to complete a project.
• Maintain in-stock conditions and keep the department clean, shop-able, and safe.
• Follow safety policies and complete required training to keep self and others safe.

Jobbeschreibung

84530BR

Job Description

Position Purpose

Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.