Customer Service Representative - State Farm Agent Team Member

Kevincoan; Woodbury (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Salary plus commission/bonus

Profit sharing

Job summary

A local insurance agency in Woodbury, NJ is seeking a motivated Customer Service Representative to join their team. Responsibilities include providing excellent customer service, educating clients about insurance, and achieving sales goals. The ideal candidate will have sales experience and strong communication skills. This role offers a competitive salary and the potential for advancement within the agency.

Qualifications

• Sales experience preferred, either in outside sales or retail.
• Strong track record of meeting sales goals.
• Ability to communicate effectively in written and verbal situations.

Responsibilities

• Provide prompt and accurate customer service.
• Educate customers about insurance options.
• Develop leads and schedule appointments.

Skills

Communication Skills

Sales Experience

Self-Motivation

Ability to Make Presentations

Bilingual (Spanish preferred)

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Woodbury, NJ

• Health insurance
• Opportunity for advancement
• Paid time off

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of sales and service team member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self‑starter who thrives in a fast‑paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Benefits

• Salary plus commission/bonus
• Health benefits
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Growth potential / Opportunity for advancement within the agency

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Successful track record of meeting sales goals/quotas preferred
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self‑motivated
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Experience in marketing
• Bilingual – Spanish preferred
• Property and Casualty license (must have prior to starting)
• Life license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $50,000.00 - $70,000.00 per year