Customer Service Representative - State Farm Agent Team Member

Tawandajackson; New Jersey; On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Signing bonus

Competitive salary

Job summary

A local insurance agency in Jersey City is seeking a Customer Service Representative to provide exceptional service, assist with policy changes, and ensure customer satisfaction. The ideal candidate is a natural communicator with strong people skills and multitasking abilities. This full-time position offers a competitive salary ranging from $40,000 to $65,000, along with benefits like paid time off and a signing bonus.

Qualifications

• Excellent communication skills to engage with customers effectively.
• Previous experience in customer service is a plus.
• Ability to handle multiple tasks with precision.

Responsibilities

• Answering customer inquiries with professionalism and care.
• Helping customers make policy updates and changes.
• Assisting with claims and providing timely follow-ups.
• Keeping accurate records of interactions to ensure seamless service.

Skills

Communication skills

Customer service experience

Detail-oriented

Multitasking

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Jersey City, NJ

• Paid time off
• Signing bonus

Are you the go-to person for solving problems and making people’s day better? Do you love connecting with others and delivering top-notch service? If so, we want YOU on our team!

As a Customer Service Representative with Tawanda Jackson - State Farm Agent, you’ll be the friendly voice and helpful hand that keeps our customers happy and informed. Whether answering inquiries, assisting with policy changes, or guiding customers through the claims process, you’ll play a key role in creating exceptional experiences.

This isn’t just a job—it’s a chance to build a career in a supportive, dynamic environment where your skills are valued, and your potential is unlimited. For those with a passion for sales and growth, opportunities to advance are on the horizon!

What You’ll Be Doing

• Answering customer inquiries with professionalism and care.
• Helping customers make policy updates and changes.
• Assisting with claims and providing timely follow-ups.
• Keeping accurate records of interactions to ensure seamless service.

What We’re Looking For

• A natural communicator with great people skills.
• Detail-oriented and able to multitask like a pro.
• Customer service experience? That’s a plus!

Compensation $40,000.00 - $65,000.00 per year

Benefits

• Competitive salary
• Paid time off
• Signing bonus

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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Make a difference in your community every day.

Gain confidence and grow your dream career.

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