Customer Service Representative - State Farm Agent Team Member

Vipulverma; New Jersey; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Salary plus commission/bonus

Profit sharing

Paid time off

Growth potential/Opportunity for advancement

Job summary

Vipulverma is seeking a Customer Service Representative to join their State Farm Agent Team in Somerset, NJ. This role focuses on establishing customer relationships and promoting State Farm products like auto, home, and life insurance.

The ideal candidate will possess excellent communication skills, be self-motivated, and show dedication to customer service. The position offers potential for growth and includes benefits such as salary plus commission, profit sharing, and paid time off.

Qualifications

• Must have or obtain Property and Casualty license.
• Must have or obtain Life and Health license.
• Experience in a variety of computer applications, particularly Windows.

Responsibilities

• Establish and maintain customer relationships.
• Provide prompt, friendly, and accurate customer service.
• Educate customers about insurance options.
• Work with agent to support local community events.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Dedicated to customer service

Experience in computer applications

Ability to work in a team environment

Ability to multi-task

Ability to effectively relate to a customer

Education

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

State Farm Insurance Agent located in Somerset, NJ is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Vipul Verma - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to identify and support local community events in our market.
• Maintain a strong work ethic with a total commitment to success each and every day.

Benefits

• Salary plus commission/bonus
• Profit sharing
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency

Requirements

• Excellent communication skills – written, verbal and listening
• Self‑motivated
• Detail oriented
• Dedicated to customer service
• Experience in a variety of computer applications, particularly Windows
• Ability to work in a team environment
• Ability to multi‑task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Employment Type

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.