Customer Service Representative - State Farm Agent Team Member

Timnoel; Egg Harbor Township (NJ); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Monthly bonus based on performance

Paid time off

Health insurance

401k

Training and Development

Opportunity for advancement

Job summary

A customer-focused insurance agency in Egg Harbor Township is seeking a Customer Service Representative to provide exceptional service and assist clients with insurance options. Ideal candidates will have strong interpersonal and communication skills, be proactive problem-solvers, and work well in a team environment. This full-time position offers a competitive salary and benefits including monthly bonuses based on performance.

Qualifications

• Must have or be able to obtain Property and Casualty license.
• Must have or be able to obtain Life and Health License.

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Respond to inquiries regarding insurance availability and policy changes.
• Develop leads and market appropriate products.
• Establish and follow up with customer relationships.
• Use communication to meet customer needs.

Skills

Excellent interpersonal skills

Excellent communication skills

Proactive in problem-solving

Dedicated to customer service

Ability to work in a team environment

Bilingual - Spanish preferred

Education

High School Diploma or equivalent

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Egg Harbor Township, NJ

Replies within 24 hours

Overview

As a Customer Service Representative - State Farm Agent Team Member, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will be the primary point of contact for our clients, providing expertise and assistance to educate customers about insurance options. TheTim Noel - State Farm Agent is a growing agency that is committed to using a customer-focused approach, needs based approach to help clients protect what matters most to them. An attention to detail, customer service skills, and desire to help people make you an ideal fit.

Benefits

• Monthly bonus based on performance
• Paid time off
• Health insurance
• 401k
• Training and Development
• Opportunity for advancement

Responsibilities

• Provide prompt, accurate, and friendly customer service.
• Responding to inquiries regarding insurance availability, coverages, policy changes, claim submissions and billing clarification.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Establish customer relationships and follow up with customers as needed.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Excellent interpersonal skills
• Excellent communication skills
• Proactive in problem-solving
• Dedicated to customer service
• Ability to work in a team environment
• Bilingual - Spanish preferred
• Property and Casualty license - must be able to obtain
• Life and Health License - must be able to obtain

Compensation $45,000.00 - $70,000.00 per year

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