Customer Service Representative - State Farm Agent Team Member

Mhoffmanagency; Maplewood (MN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Flexible hours

Growth potential and advancement opportunities

Job summary

A local insurance agency in Maplewood, MN, is seeking a Customer Service Representative. The role involves building customer relationships, providing excellent service, and educating clients about insurance options. Ideal candidates will have strong communication skills, be detail-oriented, and motivated. This position offers a salary range of $40,000 to $50,000 with opportunities for growth and advancement.

Qualifications

• Candidates must be enthusiastic about insurance and financial products.
• Must obtain Property, Casualty, Life, Accident and Health licensing.
• Experience in customer service is preferred.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and accurate customer service.
• Educate customers about insurance options and identify their needs.

Skills

Excellent communication skills

Detail-oriented

Self Motivated

Proactive in problem solving

Ability to multi-task

Experience in a variety of computer applications

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Maplewood, MN

Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We’re looking for an outgoing and customer-focused individual who enjoys working with the public. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. This position will assist in developing your business leadership skills, as well as sales and marketing experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
• Maintain a strong work ethic with a total commitment to success each day.
• Identify coverage gaps, and market appropriate products & services to customers

Job Requirements

• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
• Excellent communication skills - written, verbal and listening
• Detail-oriented
• Self Motivated
• Proactive in problem solving
• Experience in a variety of computer applications, particularly Windows
• Ability to multi-task & work in a team environment
• Must be able to obtain Property, Casualty, Life, Accident and Health licensing.

As an Agent Team Member, you will receive...

• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $40,000.00 - $50,000.00 per year Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.