Customer Service Manager - State Farm Agent Team Member

Mannycobyagency; Saddle Brook (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Signing bonus

Flexible schedule

Training & development

Job summary

An insurance agency in Saddle Brook, NJ is looking for a Customer Service Manager to enhance customer relations and support business growth. Ideal candidates will have excellent communication and customer service skills, hold a Property and Casualty license, and a Life and Health license. The role offers a competitive salary ranging from $50,000 to $70,000, along with benefits such as flexible scheduling and opportunities for advancement.

Qualifications

• Excellent communication skills essential for customer interactions.
• Ability to market services based on customer needs.
• Proactive in problem-solving to address customer inquiries.

Responsibilities

• Establish and maintain customer relationships.
• Educate customers about insurance options through needs-based reviews.
• Develop leads and schedule appointments effectively.

Skills

Excellent communication skills - written, verbal and listening

People-oriented

Proactive in problem solving

Dedicated to customer service

Ability to work in a team environment

Interest in marketing products and services based on customer needs

Education

Property and Casualty license

Life and Health license

Job description

Customer Service Manager - State Farm Agent Team Member

Full Time in Saddle Brook, NJ

Responsive recruiter. Replies within 24 hours

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Signing bonus
• Flexible schedule
• Training & development

ABOUT OUR AGENCY

Manny has been proudly serving New Jersey and New York for over 25 years and leads two multi-lingual offices known for their professionalism and dedication. His pride in his accomplishments as an agent is reflected in the way his team shows up each day—with energy, commitment, and a strong focus on helping customers. Team members enjoy the benefits of a 401k plan and the flexibility needed for true work-life balance. If you’re looking to join an experienced agency where your contributions are valued and your growth is supported, Manny’s team could be the perfect place for you.

POSITION OVERVIEW

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

REQUIREMENTS

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to make presentations to potential customers
• Property and Casualty license (must have currently)
• Life and Health license (must have currently)

Compensation $50,000.00 - $70,000.00 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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