Customer Service Representative - State Farm Agent Team Member

Rickduranagency; East Brunswick Township (NJ); On-site; USD 41,600 - 50,000; Full time

Benefits offered by this job

401K

Salary plus commission/bonus

Paid time off

Growth potential

Health benefits

Valuable experience

Job summary

A State Farm independent contractor agency in East Brunswick, NJ seeks a Customer Service Representative to establish relationships and provide exceptional service. Candidates must possess excellent communication skills, be self-motivated, and able to handle customer inquiries about insurance products. This full-time role offers growth potential and comprehensive benefits along with competitive compensation of $41,600.00 to $50,000.00 per year.

Qualifications

• Must have a Property and Casualty license (must be able to obtain).
• Must have a Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service.
• Use a needs-based review process to educate customers about insurance options.

Skills

Excellent communication skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Teamwork

Customer relation skills

Bilingual - Spanish preferred

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in East Brunswick, NJ

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits

• 401K
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency
• Health benefits
• Valuable experience

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Bilingual - Spanish preferred

Compensation $41,600.00 - $50,000.00 per year

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.