Customer Service Representative - State Farm Agent Team Member

Insurewaunakee; Wisconsin; On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Hourly pay plus commission

Growth potential

Paid time off

Valuable career-building experience

Job summary

An insurance agency in Waunakee, WI is seeking a part-time Customer Service Representative to enhance client experiences and support business growth. The ideal candidate will deliver exceptional service while addressing customer inquiries and coordinating with team members. Compensation ranges from $15.00 to $20.00 per hour, with opportunities for advancement and valuable career-building experience.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer and anticipate their needs.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt and accurate customer service.
• Educate customers about insurance options.

Skills

Customer service

Communication skills

Problem-solving

Job description

Overview

Part Time in Waunakee, WI

ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with John Jensen - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving

Benefits

• Hourly pay plus commission/bonus
• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Valuable career-building experience

Compensation $15.00 - $20.00 per hour

Apply Now. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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