Customer Service Representative - State Farm Agent Team Member

Karenkoenigs; Black River Falls (WI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Job summary

Karen Stai Koenigs Insurance Agency, Inc. is seeking a Customer Service Representative to support a State Farm Agent Team. You will handle customer inquiries, build relationships, and coordinate with team members to ensure high‑quality service in a community‑oriented setting.

The position is full‑time and based in Black River Falls, WI, offering opportunities to grow in a local insurance practice partnered with State Farm. Prior customer service experience is valued and benefits are highlighted.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Record keeping

Job description

Customer Service Representative - State Farm Agent Team Member

Full Time in Black River Falls - WI

Benefits

• 401(k) matching


• Bonus based on performance


• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

Role Description

As a Customer Service Representative with Karen Stai Koenigs Insurance Agency, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.


• Answer customer inquiries and requests.


• Maintain accurate records of customer interactions.

Qualifications

• Dedicated to customer service.


• Strong communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Previous customer service experience preferred.

Compensation $18.00 - $20.00 per hour

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none